Salem Oregon Landscape Contractor Launches New Web Site

Landscaping Portland Oregon

We are pleased to announce the release of the new DeSantis Landscapes web site.  DeSantis is a leading landscape company in Salem, and serves the Portland area as well.

We converted their site into WordPress, a leading content management system, consolidated their blog, and added integrated social media features.

We also integrated whirLocal, our reputation management system that allows DeSantis to proactively gather reviews from their clients and share the reviews on social media sites like Facebook and Twitter.

Here is a screenshot of their new site.

Landscaping Portland Oregon

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29 Year Old Hears Herself for the First Time In Her Life

Love this! We take so many things for granted and are so blessed.

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Google Places is why whirLocal was created.

Released in late 2010 Place Search is interesting for a number of reasons, but most significantly, Google searches are now more efficiently serving up local business listings. This makes Google’s Places database more visible than ever…and makes it even more important for your small business to find a way to automate authentic reviews….which is what whirLocal does.

Click here to read more from this Mashable article about the release of Google Places.

For more information about whirLocal, check out the whirLocal website.

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Google’s Going Local

Google is going LOCAL….Google’s recommendation feature the Hotpot is finally available in regular Google search results.

The Hotpot is run by you and your friends. You add friends whose opinion you trust and rate places like cafes, restaurants or hotels etc., Your search results will be listed based on the ratings you and your friends have given to the places. Seeing place recommendations based on your tastes and those of your friends across more Google searches will make results more relevant to you and maybe lead you to discover a new gem. If you don’t have Hotpot friends yet, you can invite them to share all the places they love with you by using the Friends tab on google.com/hotpot.

Check it out and give it a try.

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Are we in a new era of Entrepreneurship?

business team

I saw an article that caught my eye today.

What We Need to Win the Entrepreneurial Race

Welcome to the entrepreneurial race. President Obama declared we are now faced with the current generation’s “Sputnik moment.” How America responds to the marching orders for entrepreneurism will impact all of us. Success will require that we recognize the challenges and adapt to the demands. Most of all, it will require that we set our priorities straight, sacrifice and have patience.

[read the entire article here...]

Do we have what it takes?  I’d love to get your thoughts below.

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Facebook Friday November 26th, 2010

Today we covered two topics on Facebook;

  • Merging Facebook fan pages with Facebook places pages.  At this point we are NOT recommending that you do this.  If you are doing any custom marketing on your fan page, the results can be disastrous and there is no Unmerge.
  • Individual post insights – a great way to gauge your fan interaction.

Watch the video below;

Watch video live on Vpype Live Broadcaster

We’d love to hear your comments and questions.

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Salem Oregon Painter ‘Paints’ New Web Site

salem oregon painter

Hobbs Painting, Inc., a Salem Oregon Painter, recently launched a new web site.  The site was built by Third River Marketing, an Oregon web design and marketing firm.

“We’re excited to step into the digital marketing age with this new web site”, stated Jim Hobbs, owner of Hobbs Painting.  “This will be a great way to showcase our projects and demonstrate the professional results that our company provides.”

Be sure and check out  the helpful information about residential and commercial painting as well as concrete flooring solutions for garage and other flooring needs.  Also,  be sure and become a fan on Facebook.

Key project features include;

  • built on the WordPress content management system with a custom design
  • complete social media integration including custom designed Twitter, Youtube, and Facebook channels
  • built in blog for articles
  • online videos
  • and more …

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How does Facebook interact with brands?

A recent article in Mashable found out that while much of finding what works for your business on social media sites is a process of trial and error, recent stats from e-mail marketing firm ExactTarget (which recently acquired social CRM platform CoTweet) shed some light on how the Facebook population uses the site, and specifically, how it interacts with brands.

First, the good news: Based on its study of 1,500 Facebook users, ExactTarget concluded that 38% of online U.S. consumers “Like” (formerly “Fan”) a brand on the social networking site. And the average fan Likes nine different brands, giving you plenty of opportunity to find your way into potential customers’ news feeds.

Here’s the breakdown of why users might “Like” your brand, illustrated by the percentage of respondents who said that they use Facebook for the listed activity:

* 40% to receive discounts and promotions

* 39% to show my support for the company to others

* 36% to get a “freebie”

* 34% to stay informed about the activities of the company

* 33% to get updates on future products

* 30% to get updates on upcoming sales

* 29% for fun or entertainment

* 25% to get access to exclusive content

* 22% someone recommended it to me

* 21% to learn more about the company

* 13% for education about company topics

* 13% to interact

On the surface, some of these findings seem to conflict with the idea of users being resistant to marketing messages. But the real takeaway is that users like brands for a wide variety of reasons, and the mix of content you post to your Facebook Page should reflect that.

To read more, click here, to go go straight to Mashable.

At thirdRiver, we halp small to medium sized businesses launch, develop and manage their brands via Social Media. How can we help you?

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Salem Oregon Home Health Care Company debuts new web site

firstcall_screenshot

As the baby boomer generation ages and families find themselves caught in the “sandwich” generation, many families are finding home health care to be a viable option to take care of family members.

When Chuck Mullin founded First Call Home Health in 2002, he had the desire to look beyond traditional home health and instead take a modern, holistic approach and look at the needs of the whole person. His goals were accomplished as he built a successful home Salem Oregon home health care company.  Now the company has recently debuted a new web site and online marketing initiatives after working with Third River, a Salem Oregon web design and marketing firm.

“With the mainstreaming of social media, blogging, and video, we felt like now was a great time to update our web site in order to better share the vision of holistic home health with a wider audience”, stated Jacob Mullin, administrator at First Call Home Health and Chuck’s son. “By providing tips, resources, and updates on a more regular basis, we can help more families as they experience the need for home health care.”

The new web site incorporates a blog, video Q&A, a newsletter, and full integration with the company’s social media profiles.
“We’re excited about the possibilities of connecting in new ways and building a wider audience via our newsletter, blog, Twitter, and Facebook”, added Jacob.

Sadly, the senior Mullin did not get to see the end result of all their efforts, as he became ill and passed away earlier this year. Fortunately his vision lives on as First Call Home Health continues to be a leader in holistic home health care in Salem, Albany, Corvallis, and the mid-Willamette valley.

Key project features include;

  • built on the WordPress content management system with a custom design
  • complete social media integration including custom designed Twitter, Youtube, and Facebook channels
  • built in blog for articles and healthy living tips
  • video marketing with interviews and FAQ videos
  • email newsletter
  • and more …

Screenshot:

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Oregon Personal Injury Attorneys Launch New Web Site & Online Marketing Initiative

Oregon Personal Injury Attorneys

Black, Chapman, Webber & Stevens, an Oregon Personal Injury, Social Security Disability, Workers’ Compensation, and Sexual Abuse / Harassment Law Firm based in Medford, Oregon has launched a major new online marketing initiative.

With more than 100 years of combined legal experience, Black, Chapman, Webber & Stevens has literally helped thousands of people get the compensation they deserve. Realizing that their online marketing needed a facelift, they contacted Third River Marketing, a Salem Oregon internet marketing firm, to redesign their web site and implement modern law firm internet marketing strategies to help reach the online consumer.  The firm wanted to create a fresh, modern, inviting look for the firm’s web site that incorporated the company’s branding and colors.  They also wanted to increase search visibility on the major search engines and get started with social media marketing.

Features of the project include;

  • brand new web site built on WordPress, a leading content management system used by Third River Marketing and thousands of other web developers around the world
  • an integrated social media marketing strategy with a customized Facebook, Twitter, and Youtube marketing channels
  • improved search optimization and search engine rankings
  • over 50 video interviews to answer frequently asked questions that clients ask on a regular basis
  • a custom landing page featuring a free special report called “Top 10 Mistakes That Can Wreck Your Oregon Accident Case
  • an extensive FAQ section and legal journal with answers to common questions and information articles
  • a custom email newsletter and autoresponder series
  • customized online forms to improve workflow, gather prospective clients information and to help determine if they have a case
  • and much more…

Screenshot:

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Does your business need to do a 180?

I would have loved to come up with a great blog post this week. But this was just too good to not pass along. This is from Perry Marshall, one of our mentors and a well respected business strategist. I hope you enjoy it as much as I did.

“I’m not sure I’ve ever told you the story of THE lowest point of my career. Laura and I drove from Chicago to Nebraska over a steamy hot 4th of July weekend in our $1200 1985 Honda Civic whose engine had just $$$ blown out 3 months before. We were buying gas on whatever fumes were left on our credit cards. I’d been demoted from my sales job to production manager at a tiny manufacturing company. Now I was earning zero sales commission. To try make up the difference I took home “outsourced assembly” projects from work.

My project that weekend was tiny screw assemblies. We took the box of parts with us and one of us would assemble while the other drove. We got paid 4 cents for each one. 5000 assemblies, 200 bucks. Woo-hoo!  In the middle of Iowa, our car engine started sputtering. Had to stop for the night. No money for a hotel. My brother in law knew some people in Cedar Rapids and we stayed at their house.  He made some comment like, “Hey I thought a young sales exec like yourself was supposed to be earning big commissions.” Bit my lip. Built screw assemblies and watched TV.

Took an extra day for somebody to fix the fuel filter. Had to call my boss & explain why I wasn’t coming into work that day. One more step closer to getting the boot.

Who’s gonna hire a sales guy who’s been at it for 2 years and hasn’t hardly sold anything? What engineering company is going to hire an engineer who’s left engineering and spent the last 2 years in sales?

DANG. THIS TOTALLY SUCKS. I felt totally, completely trapped.

Fast forward 6 months.

It’s 6:30 in the evening on a freezing cold January night in Chicago. Everyone else has gone home. There’s only 2 people in the office, me and my new boss Mike. It’s been a good sales day. I’ve just gotten my December check and it’s the biggest commission of my life.

I’m going to be late getting home from work. . . but Laura’s not going to be upset with me this time. I know that when I come in the office tomorrow there’s going to be more fresh hot sales leads waiting. More opportunities, more adventure.

The conversation Mike’s having with me is: “OK Perry, so what do we need to do to get you to stick around???”

In 180 days my life had done a complete 180.

I’m saying to myself: “Self, you and I sure could get used to this. Are you sure this is really happening?”

Yes, it was really happening. There were no words for the elation I felt. And it was only the beginning of a new and rewarding season. Of finally being useful to somebody, finding my groove, and digging myself out of the giant hole I’d created.

Last week I did a conference call with Drayton Bird, the great UK advertising legend. He said, “Good times breed bad habits. Bad times breed good habits.” How true.

It was at that low point in Iowa that I finally began to throw the useless cargo off the ship.

It didn’t *seem* useless at the time. But it was holding me back. When you begin to ask yourself the questions you’ve been afraid to ask, when you start listening to the right people, situations change. And they can change *fast*.

Some people are doing extraordinarily well right now. But admittedly, most people are wrangling with tight credit, reluctant customers and broken systems.

Now is the time to fix those systems. The marketplace is beckoning you to move from where you’ve been to something new… and it’s asking you to do it with existing resources.

The good news is, you aren’t confined to your existing knowledge. Almost every problem you need to solve has already been solved by somebody else, somewhere. Within the existing resources you have is some new configuration that offers 10X more value to others than what you’re doing now.

Within your reach is someone for whom your skills and your offerings are highly prized.

The other good news is, you only have to get about 5-10% of it perfect. A handful of the right ingredients can create a huge success story. The rest can wait.

And here’s something you can ABSOLUTELY take to the bank:

While the rest of the world roils in chaos and waits for “something to happen”, we proactive alchemists are quietly re-engineering our offerings, our systems and our priorities. We’re still reeling in customers because we’re focusing on the core essentials.

We’re not listening to the whiners. We’re not reading the morning paper. We’re rising up in the morning and focusing on what’s POSITIVE. We’re building on what’s GOOD.

Today is August 6. On February 6, 2011 you can look back on your 180 day 180. My friend, you win in the end. IF you ask yourself the right questions. IF.

Don’t be afraid of those questions. And don’t let anyone steal your victory. It will be yours to keep and celebrate forever.”

Wow….I hope you enjoyed that and were as inspired as was when I read that. I haven’t edited ONE word that Perry wrote…it was so powerful.

Staying stuck in the way you were doing business before this recession and HOPING the economy turns around and your business becomes profitable, viable, or just even fun again is not a strategy. I hope you’ll take action on what Perry had to say here: Embrace change, ask the right questions of the right people and TAKE action.

At thirdRiver, we do more than just web design and social media, we help businesses do 180′s…so, if you’re ready to throw your useless cargo off the ship and are ready to create new systems and processes for attracting clients…we’re here to help.

Here’s to an awesome 180 days!

If you’d like more information about Perry Marshall, you can check him out here, http://www.perrymarshall.com/ .

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Do I really need a Social Media Manager?

social-media-strategy-mindmap

First of all, let’s consider the question, “What is Social Media?” Is it just Facebook, Twitter, LinkedIn and YouTube? Well, no….it’s not….OK maybe it is …just a little. But in fact it’s so much more. The challenge most small business owners face is they want to jump on the Social Media bandwagon and start making money….right away. However, as Michelle MacPhearson points out in her report, The Social Media Myth, it’s tough to sell a product directly to people on a social media site because they’re there to talk to friends, not to hear your pitch.

However, that’s where the two components of social media marketing come into play. And without an understanding of this, you’re dead in the water as soon as you hit a Web 2.0 domain.

The vast webspace comprised of “social media” and “Web 2.0” properties are actually, from a marketing perspective, two kinds of sites and there are, as of right now, over 2000+ of them:

1. Social Media for Networking

2. Social Media for LinkBuilding

In his book, the 7 Habits of Highly Successful People, Steven Covey recommends that we begin with the end in mind. That “habit” is just as salient in an off-line world as it is in the Social Media world. So, we encourage all of our clients to think about what results they want from social media marketing. Is it to brand you or your product? To bring more referral traffic? To help with search engine optimization?

Michelle goes on to say, “It’s important to have your goals prioritized too so you know exactly where you should focus your energies at any given time. Is branding (Networking) more important than SEO (Linkbuilding)? Is referral traffic (Linkbuilding) more important than branding (Networking)? ” The answers to that question will bring clarity and allow you to develop a cohesive approach to your internet marketing strategy. In addition, it will help you set an accurate online marketing budget.

So, can you do it yourself? Yes…but if you’re a small business owner you already have a full time job. You could also consider outsourcing your social media managment needs to a Social Media firm like thirdRiver.

In her blog, SearchAmelia, tommielee, had this to say about the Social Media Manager as a new job in the new economy:

“Many small and midsized business entrepreneurs, as witnessed in our workshops, do simply not have the time to learn how to build, manage and profile themselves in the Social Media circus. And a circus it is but… unfortunately not getting involved means “Not Mattering Anymore” and you WILL lose out and could face extinction because your competitors are either more internet savvy or understand the importance of engaging with customers on social media.

Just as a refresher for some and an eye opener for others, Facebook today is the third largest country (if it where a country) in population with a little under 500 million users, responsible for over 40 billion sign-ins per month and well over 500 billion human interactions. Twitter is a distant second, but is gaining momentum regarding interaction and messages send and ranks now as the 6th largest, traffic wise, website in the world while YouTube, not strictly a Social Medium, is adding 25 hours of video per minute, 24 hours a day, as people and businesses getting into high gear of personal branding.

Foursquare, Flickr (yes, even them), Google Buzz are gaining traction in the circus and with more than 220,000 iPhone apps of which a good 20% are geared towards social media, as well as the development of social Android apps, the forest is growing into a jungle where trees are becoming more difficult to uniquely identify.

What tools to chose? Which networks to follow? How much time is needed to maintain the social media status? How to push the products and services in the social marketplace? All good questions and this is where the Social Media Manager Job description and thus services come into play. The job has grown exponentially in the last several months and consequently demand and job open positions is staggering. One small Job market website alone has over 17,000 Social Media Manager job openings listed.

A very recent survey shows that 91.5% of all small and medium sized businesses are considering a Social Media Manager while 85% who already have a social media manager have seen more than abnormal growth. These are staggering numbers if one realizes that there are over 30 million small businesses in the US alone. Many small businesses share a Social Media Manager and consultancy fees totaling $10,000 per month for a manager are not abnormal. Even if one considers that only one in 50 small businesses considers a Social Media Manager to take care of their social media needs, this would mean that 600,000 companies would be in a need to hire about 200,000 Managers in the next 3-6 months.”

To read the entire article, click right here.

As a small business owner, you are well aware you cannot NOT have a presence on Social Media sites…whether they be networking or link building sites. And as we’ve already said, “have your goals prioritized so you know exactly where you should focus your energies at any given time. Is branding more important than SEO? Is referral traffic more important than branding?”

If you have any questions, shoot us an email or just pick up your iPhone, Droid or ….gasp…landline phone…. and call us…we’d love to help YOU.


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What is Google Caffeine and why is it good for you?

Google Caffeine

What is Google Caffeine?

Just a little over a month ago, Google announced its new search index: Caffeine. For those who have yet to do their homework on the announcement, the first thing to know about Caffeine is that it is not a rankings algorithm update; rather it is a new indexing system. According to the Google blog,

Today, we’re announcing the completion of a new web indexing system called Caffeine. Caffeine provides 50 percent fresher results for web searches than our last index, and it’s the largest collection of web content we’ve offered. Whether it’s a news story, a blog or a forum post, you can now find links to relevant content much sooner after it is published than was possible ever before.

Some background for those of you who don’t build search engines for a living like us: when you search Google, you’re not searching the live web. Instead you’re searching Google’s index of the web which, like the list in the back of a book, helps you pinpoint exactly the information you need.

So why did we build a new search indexing system? Content on the web is blossoming. It’s growing not just in size and numbers but with the advent of video, images, news and real-time updates, the average webpage is richer and more complex. In addition, people’s expectations for search are higher than they used to be. Searchers want to find the latest relevant content and publishers expect to be found the instant they publish.

To keep up with the evolution of the web and to meet rising user expectations, we’ve built Caffeine. The image below illustrates how our old indexing system worked compared to Caffeine:

Our old index had several layers, some of which were refreshed at a faster rate than others; the main layer would update every couple of weeks. To refresh a layer of the old index, we would analyze the entire web, which meant there was a significant delay between when we found a page and made it available to you.

With Caffeine, we analyze the web in small portions and update our search index on a continuous basis, globally. As we find new pages, or new information on existing pages, we can add these straight to the index. That means you can find fresher information than ever before—no matter when or where it was published.

Caffeine lets us index web pages on an enormous scale. In fact, every second Caffeine processes hundreds of thousands of pages in parallel. If this were a pile of paper it would grow three miles taller every second. Caffeine takes up nearly 100 million gigabytes of storage in one database and adds new information at a rate of hundreds of thousands of gigabytes per day. You would need 625,000 of the largest iPods to store that much information; if these were stacked end-to-end they would go for more than 40 miles.

We’ve built Caffeine with the future in mind. Not only is it fresher, it’s a robust foundation that makes it possible for us to build an even faster and comprehensive search engine that scales with the growth of information online, and delivers even more relevant search results to you. So stay tuned, and look for more improvements in the months to come.

Why is Google Caffeine good for me?

Underline it, highlight it, draw circles around it, asterick’s, star it…whatever :-D …here’s the thing…fresh content is more important than ever! In a world of real-time, right now, in the the moment results brought to Internet users from Facebook,  Twitter, Foursquare, et al…. Google has to pay attention to providing most up to date results, especially if they want to stay atop the two social media giants

SEOBoy has this to say about what you should do:

* Sitemaps – As Google more frequently indexes information, make sure you’re updating and resubmitting your sitemap. For en e-commerce client who regularly adds products to their site, I like to generate a map 2x a month.

* New Content – I can’t stress this point enough. The more unique, fresh, and relevant content you have on your site, the better you’re going to perform in search. Managing a website is not easy. If you want to be an authority on a topic or product, and thereby rank better, you have to prove your worth with great content. There is no such thing as setting up a site and sitting back while the rewards roll in.

* More Activity: Not only will you need to generate more content on your website, but in order to succeed in the world of Caffeine, you’ll need to be active on the real-time sites as well, which means Twitter, Facebook, etc.

This last point leads me to think that Caffeine could actually bring some huge changes to the SEM/PPC industry. If you’re already a client of the third river marketing, then you already know we’re ahead of the “Google Caffeine” curve by utilizing WordPress as a CRM platform because it allows you, as a client, to easily make quick changes to your website and add fresh, relevant content very quickly. In addition, we’ve long advocated using your website as the HUB for all your social media, which is why we rarely, if ever design a site that does not incorporate and link to a clients’ Facebook, Twitter and YouTube accounts.

Web 2.0 is all about being where the people are and engaging and interacting. Social Media is here to stay and just as a company as large and far reaching as Google has had to adapt their business model to it….your business needs to adapt to it as well.

If you have any questions about this or the whole idea of “Social Media Management”, feel free to reach out. We’re here and ready to help.

Sources: Official Google Blog, SE O Boy

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The War for Your Business Future Is On

Borell_Social_Networking_Spend_2015

April 19, 1775: The shot was fired that was heard ’round the world.

At the Battles of Concord and Battle Road in Massachussetts, the British met a surprising militia formation of American farmers. The Redcoats marched in plain view while colonial minutemen hid behind every house, tree and fencepost.

The score: Americans lost 93, but the British lost 273. It was a humiliating start to a war they would eventually lose.

As my friend Perry Marshall would say….that’s Guerrilla Warfare, my friend. Traditional warfare is “playing by the rules,” but Guerrilla warfare means re-defining the rules, even as the game is being played. It’s tossing conventional wisdom out the window and becoming your opponent’s unseen enemy.

Every week I talk to people who are sick and tired of playing by the rules, and not winning nearly as much as they could or should.

They’re sick of pulling that black checkbook out of their top desk drawer, giving money to some media rep and not knowing if that money is coming back, when it’s coming back, or how they’ll ever know.

But the game is shifting…and the battlefield is CHANGED. Are you ready?

The amount U.S. companies spend marketing themselves on social networking sites like Facebook is expected to grow from an estimated $4.5 billion last year to nearly $38 billion by 2015, according to a new report from Borrell Associates Inc.

More than 1.5 million local businesses participate in social networks, and they accounted for about half of all spending on social-network marketing last year, the report said.

The amount U.S. companies spend marketing themselves on social networking sites like Facebook is expected to grow from an estimated $4.5 billion last year to nearly $38 billion by 2015, according to a new report from Borrell Associates Inc.

More than 1.5 million local businesses participate in social networks, and they accounted for about half of all spending on social-network marketing last year, the report said.

“Given their unique ability to move messages among connected users, social networks have been irresistible to marketers looking for ways to deliver advertising and promotional messages,” the report said. “The results to date have been breathtaking.”

Borrell projects spending on social networking marketing will jump 68 percent this year alone, to $7.5 billion, with 11 cents of every online marketing dollar earmarked for such efforts. Five years from now, Borrell thinks social networking will capture one-third of all online marketing spending.

An increasing proportion of that spending will be on promotional campaigns rather than advertising, the consulting firm projects. While 88 percent of social networking marketing spending in 2009 went into advertising, that percentage is expected to drop about 50 percent in 2010 and 36 percent by 2015.

Profiling engines on Facebook identify user demographics and interests, allowing advertisers to target ads in specific ways, including age, gender, relationship status, education level, workplace, interests and connection to an advertisers’ Facebook page.

In a report published by Borrell Associates, “Social Networking Explosion: Ad Revenue Outlook,” includes a case study of a marketing campaign used to promote a comic-book convention in South Florida using ads on both Facebook and local cable television.

The Facebook campaign involved buying 54 separate keywords including “pokemon,” “batman” and “comic books,” and creating an ad campaign for each using unique images tailored to the interests of each targeted group.

The Facebook campaign didn’t generate as many ticket sales as the local cable television ads, because they had a smaller audience. But the cost of marketing per attendee was lower — 54 cents, compared to $2 for the television ads, the report said.

“The time it takes to manage this kind of campaign is considerably larger than the time it takes to manage one ad that reaches a mass market, the report concluded.

Although the Facebook advertising platform is an effective way to reach people, the study concluded that promotional campaigns that create “organic” impressions may be more persuasive.

“Share this” and “Like” buttons from Facebook encourage people that are on a brand’s website to share the content of that site with their friends on their profile pages. When users share content generated by businesses or service providers, they expose friends to a brand with an an implicit endorsement, the study said.

So….what to do about this? We can’t go backwards and we can’t retreat. It’s a war after all. A war for your clients, a war for your company’s future.

We’re here to help you win the war. Give us a call today and we’ll help you design a winning social media strategy.

Source: Perry Marshall, Inman News, Borrell Associates

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Lead Generation Tip #2: Be Intentional About Social Networking

wordpress_help

There’s a great video that I saw recently called “Facebook in Real Life”.  Perhaps you’ve seen it to.  It is a hilarious look at how Facebook would play out in real life, and to be honest, how silly it all seems.  You can watch the video below;

While it can be a lot of fun (and silly) on a personal level to be social and to keep up with friends on Facebook and other similar sites, from a business perspective, you really should decide how to be intentional about who you connect with and how you interact.  I thought I’d share just a few thoughts about things that we have done that has made a big difference in our business and, most importantly, has brought us new leads and buyers.

1. Decide what you want to be known for and what your potential connections want to hear;  this determines what you put on your profile(s), who you connect with, and what type of content you post.  For example, one of the things we like to be known for is that we’re passionate about using WordPress.  WordPress is the platform that we build almost all of our web sites on (including ours).  Subsequently, I have that in my various profiles.

2.  Use tools to find people who need your expertise;  One of the tools we use all the time is Twitter Search.  You can search, real time, for conversations happening on Twitter around your area of expertise.  For example, we have a query setup in Twitter Search that monitors people looking for help with WordPress.  Here is a recent screen shot;

The two highlighted questions represent an opportunity to demonstrated our WordPress expertise and potentially generate a lead for our business services.  You or an assistant can monitor this and respond very quickly since this is real time. Imagine the power of getting an answer almost immediately. This strategy alone has resulted in a lot of work for our company.

3. Add yourself to directories or groups; Another way to be intentional about who you connect to on the social networking sites is to use directories and groups.  For example, consider joining Twellow.com, the Twitter Yellow Pages.  Or, consider joining, or even better, creating a group on Linkedin.

4. Create a Facebook fan page for your business;   We do a lot of speaking on the topic of social networking to business groups.  One of the things we always do is ask who in the room has various different profiles such as Facebook, Linkedin, and Twitter.  While almost everybody in the room has a Facebook profile, many fewer people have a fan page.  Having your own fan page is a great way to see people who have ‘raised their hands’ and said they like your company.  You can then be very specific about the messages and content you post on the fan page, making it all about your business.

These are just some of the ways you can be intentional about social networking (or as I like to call it social media marketing) to generate new leads.  Be intentional, and it will pay off.

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Tim Fahndrich is the co-founder of the Third River, an Oregon-based Internet Marketing company.    He is passionate about people, marketing, and technology and loves helping businesses and organizations harness the power of the web. You can follow Tim on Twitter here or contact him at 503.581.4554.

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Turn Your Passion Into Profits Workshop

100-percent-guarantee

Leverage Social Media Marketing to Explode Your Business

Whether you are an experienced business owner or marketing professional or you are just starting out, NOW is the time to harness the power of social media marketing.  Small business experts around the country agree: social media marketing is one of THE most important things that small businesses should be doing RIGHT NOW!

When: June 15th, 2010

Where: Chemeketa Center for Business & Industry

Time: 9am – 4pm

Are you using social media marketing to grow your business?  Join speakers Tim Fahndrich,  David Chandler, and others for a hands-on workshop to help you turn your passion into profits!

By the end of our seminar, you’ll know how to;

  • Create professional looking web sites that blow away your competition and turn visitors into warm leads
  • Find buyer keywords that your competitors are not targeting on the search engines and how this could dramatically increase your conversion rate
  • Harness search engine optimization (SEO) to get found on the first page of Google and dominate the local search results
  • Use Social Media sites like Twitter and Facebook to build the “know, like and trust” factor and turn contacts into cash
  • How to tap into a huge audience that is hungry for your message by using Youtube and online video
  • Little known tricks that can turn your web site into a money making machine
  • Follow-up techniques that we can almost guarantee your competitors are NOT using that will blow your clients away
  • … and more

PLUS, you’ll also learn;

  • How location based social media marketing and mobile marketing are changing the game, AGAIN, right in front of us.

You’ll also receive the following valuable add-on bonuses;

  • a complete workbook of the presentations
  • an analysis of your existing web site and modern marketing ‘grade’
  • networking time
  • purchase the complete video of the event for just $47

Who should attend?

  • small business owners
  • marketing managers
  • business professsionals
  • hobbyists
  • network marketers

Limited to 75 attendees

Cost:

Early Registration by June 7th: $97  (bring additional guests for just $47)

After June 7th:  $147

Call 503.581.4554 or click the button below to register today!


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Lead Generation Tip #1: Intentional Word-of-mouth marketing

Word of mouth marketing

Intentional word-of-mouth marketing is a great way to generate more leads

As business owners we can all generally benefit from more traffic and leads coming in the door or to our web site.  How can we generate more leads?  How about being more intentional about word-of-mouth referrals?

Most business owners will tell you that referrals account for the bulk of their new leads.  I have people tell me that all the time. Ok, that is great!  But, it can get better!  Here’s how;

1. Be intentional about referral systems; Instead of just ‘letting it happen’ …

  • Setup marketing systems that keeps your name top of mind to your existing clients
  • Create a client loyalty or rewards program
  • Look for intentional referral, networking, or joint venture partners (which I’ll talk about in more detail in another article)
  • ASK! for the referral … a step so many of us forget

2.  Engage casual referrals to become leads;  Many times when you ask a friend or colleague for a referral, you might receive a couple names to check out.  When this happens to a prospective client of yours … what do you do to engage them and turn them into a lead?  A great place to start is on your web site.  When I hear people talk about all the referrals they get, I often ask them “Yes, but do you know how many you are missing?”.   If you’re not offering an opportunity to connect or engage with you … you might miss them forever.

We’ll talk more about specific ways to do this in future articles.

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Tim Fahndrich is the co-founder of the Third River, an Oregon Internet Marketing company.    He is passionate about people, marketing, and technology and loves helping businesses and organizations harness the power of the web. You can follow Tim on Twitter here or contact him at 503.581.4554.

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5 Strategies To Increase Your Bottom Line

business_chassis_25example

Do you need to increase your businesses bottom line and cash flow? In this economy, most business people would answer a resounding “YES!”.  While there are a lot of methods that can help you do so, there are 5 basic strategies that you must understand to make it happen. This is called the Business Chassis.

What are the 5 strategies?

1. Generate more leads: What are you doing to generate more traffic (online and off) and leads for your business?  How are you getting more people to notice your company and raise their hand to say “yes, I’d like to know more?”  Until they become an actual lead, they are just suspects.

2.  Increase your conversion rate:  You can have all the leads in the world, but if you never convert them into a buyer, you will forever have hobby, not a business (and I might add, an expensive hobby at that).  What are you doing to increase your conversion and turning leads into buyers?

3.  Increase the buying frequency:  How many times does your average customer buy from you in a given month, year, etc?   You’ve probably heard the phrase “anybody can sell something once, but getting the repeat buyer is the key”.   What are some ways that you turn buyers into repeat buyers?

4. Increase the average dollar sale:  Have you ever bought something on impulse that was strategically positioned at the checkout counter?  I know I have?  Why, because the retailer knows how to increase the average sale by upselling.  What are some ways in your business that you could increase the amount of money your customer spends on average?

5. Increase profit margin: Do you know what products or services contribute the most profit to your bottom line?  There might be some areas of your business that you need to eliminate, and others that you need to increase so that your profit margin can go up, even if it is just a few percentage points.

What happens if you make small improvements in each of these areas?  Well, let’s look at an example:

Wow!  In this simple example, when you increase all five of these components by just 25%, you increase your profit by 305%!

So how is this done?  Over the next month or so we will be talking about 31 specific strategies to help you in each of these areas.    So be sure to stay tuned and we’d love to hear your comments and questions as well.  These are all great marketing and business makeover strategies.

If you’d like help with a marketing makeover, be sure to give us a call.  You can reach Tim Fahndrich @ 503.581.4554 or David Chandler @ 503.816.6350.

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Portland Oregon home staging firm launches new web site

screenshot_stagedtosell

Staged to Sell & Northwest Home Remodeling LLC, a Portland Oregon Home Staging firm, recently launched their own marketing makeover with a little help from The Third River, Inc.  Michelle Seidelman, owner of Staged to Sell, had attended a seminar on social media marketing taught by Tim Fahndrich, president of The Third River, Inc.  She loved the concept of social networking, blogging, and creating more Google juice, but knew that she didn’t have the time nor the expertise to pull it off by herself.

Staged to Sell knows home staging. They stage over 150 properties each year in the greater Portland area.  Staged To Sell owns a vast collection of beautiful furniture, art and accessories ranging in style from formal traditional to urban chic. Staged To Sell prides itself on it’s fine reputation for excellent customer service, quality work, and competitive pricing with payment options.

Working with The Third River, Inc, they now have a brand new web site that allows them to manage themselves by publishing short home staging tips and showcasing home staging projects and success stories.  Michelle recently tweeted her first tweet and wrote her first blog post using the new web site.

Platform:  WordPress

Key Features:

  • Content Management System
  • Dynamic drop-down menus
  • search engine friendly
  • branded Social Media marketing channels
  • Viral Social Media marketing loop
  • Custom WordPress theme
  • New marketing video
  • Easy navigation

Screenshot:

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Oregon Wedding DJ Unveils Marketing Makeover

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We’re very excited to showcase the marketing makeover that we did for Matt Bixby of Matt’s Entertainment.  We have been working fast and furious over the past two weeks and we’re very pleased with the results that we have come up with.  Matt’s Entertainment provides Oregon Wedding DJ, MC and Entertainment services.

When we started out with the marketing makeover, we had several distinct goals;

  • update Matt’s logo, branding and web site
  • improve search results and overall visibility online
  • create an improved social media marketing strategy and coordinated branding approach
  • set up systems to create more leads and more referrals
  • position Matt as the fun, hip wedding entertainer that he his (but that his old branding did not reflect)

We unveiled the makeover last week when we hosted the Salem Area Chamber of Commerce Greeters. Thank you to everybody who attended.  I think it is safe to say everybody had a good time.

Here is a screenshot of his old site:

And here is a screenshot of his new website, live now at OregonWeddingDJs.com:

We worked with Signworks of Oregon to create new branding.  We wanted to create a new look that was hip and created a ‘nightclub’ and entertainment feel immediately.  We’re really pleased with the result.   You can see the new logo below;

We also had a new publicity photo taken by Cherie Renae, a Salem photography studio.  She did a great job capturing Matt’s fun and playful side.  Here is the picture we used on his new site;

This marketing makeover really allowed us to demonstrate the depth of services that we can provide for our clients.  It had a lot of features, including;

  • new branding and photos
  • custom built web site, built on the WordPress platform
  • marketing video
  • search engine optimization (this is an ongoing thing that we’ll be working on with Matt)
  • Q&A marketing system
  • new or revamped Social Media Marketing including Facebook, Twitter, and Youtube channels
  • Twitter and Facebook marketing system designed to provide value and get more leads
  • radio show featured wedding experts
  • ability to broadcast weddings live over the internet for those not able to attend  the wedding
  • lead generation tools
  • and more…

A big thanks goes out to the team at Signworks of Oregon, Cherie Renae, and of course Matt Bixby.

If you’d like your own marketing makeover, give us a call at 503.581.4554.   We handle marketing makeovers from small to extreme and everything in between.

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Tim Fahndrich is the president of The Third River, Inc., an Oregon Internet Marketing company.    He is passionate about people, marketing, and technology and loves helping businesses and organizations harness the power of the web. You can follow Tim on Twitter here or contact him at 503.581.4554.

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